Frequently Asked Questions
Find answers to the most common questions about NovelPub here.
NovelPub is a platform designed for everyone who loves reading and sharing stories. Users can read, favorite, and purchase stories from various categories. Our platform is designed to maximize the reading experience for our users.
To use NovelPub, you first need to create an account. After signing up, you can explore stories, add them to your favorites, and purchase them. Additionally, your reading progress is automatically saved, so you can continue from where you left off.
Currently, the story publishing feature on NovelPub is only available to admin users. If you would like to publish your story, please contact us through the contact form.
To sign up for NovelPub, you can click on the "Sign Up" button on the homepage and fill out the registration form. You can quickly become a member with your name, email address, and password.
If you've forgotten your password, you can click on the "Forgot Password" link on the login page to start the password reset process. A reset link will be sent to your email address.
To delete your account, you can click on the "Delete My Account" option in the "Account Settings" section of your profile page. Before deleting your account, please note that you will lose access to the stories you have purchased.
Yes, your progress in stories you read on NovelPub is automatically saved. This way, when you return to the story later, you can continue from where you left off.
You can read stories you've purchased offline by downloading them in PDF format. To do this, simply click on the download button next to the relevant story on your "My Purchases" page.
NovelPub offers various options to customize your reading experience. From the settings menu on the reading page, you can change the font size, line spacing, and background color. You can also enable dark mode for a more comfortable experience during night reading.
To purchase stories, you can click on the "Buy Now" button on the story page. After securely completing your payment, you will gain full access to the story.
On NovelPub, you can use various payment methods such as credit cards, debit cards, and bank transfers. All payment transactions are processed securely.
For digital content purchases, you can request a refund within 24 hours of purchase and if you haven't read more than 10% of the content. For refund requests, you can contact us through the contact form.
You can access NovelPub from any device with an internet connection, such as computers, tablets, and smartphones. Our website is designed to work seamlessly on all devices.
If you're experiencing a technical issue, first try clearing your browser's cache and refreshing the page. If the problem persists, you can contact our technical support team through the contact form.
Currently, NovelPub does not have an official mobile app, but our website is designed to work seamlessly on mobile devices. Our mobile app will be available soon.
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